Dimension Elektroniks Limited
Dimension Elektroniks Limited a Leading supplier of UPS, Inverters, Generators, Air conditioners and Automatic Voltage regulators in Kenya, Uganda, Tanzania, Rwanda and Sudan. The company was established with the aim of providing Power protection and IT related solutions. As Africa continues to develop, power and technology have remained the major challenges to development. With this in mind Dimension Elektroniks Ltd was formed with the aim of offering reliable, fully integrated Power solutions in the East African Region.
We have a wide customer base which includes organizations as diverse as Data Centres, Financial Institutions, Telecommunication companies, IT, Manufacturing and Engineering companies, NGO’s, Education Institutions, Hotel industries, ISP Companies, Hospitals, Hotel industries, Embassies, Parastatals etc
Dimension Elektroniks Ltd has established enviable reputation based on passion, quality, innovation, reliability and integrity for power protection technology, service excellence, complete customer satisfaction and confidence within the industry.
Dimension Elektroniks Ltd specializes in, supply, Installation, Service and Maintenance of the following equipments;-
- UPS-Uninterruptible Power Supply
- Batteries-Lead Sealed Maintenance Free Batteries
- AVR-Automatic Voltage Regulator
- Air Conditioners
- Electrical cabling
- Site Survey, repair and diagnosis of electronics
- Service & Maintenance of UPS, Generators and Air conditioners
Unexpected power problems can be very expensive and needs to be secured very professionally.
Dimension Elektroniks Limited combines its experience with its innovative identity through supplying our clients with equipment of the latest technology. This is done through analyzing the customer’s infrastructural conditions and needs which enables us to provide a comprehensive solution.
Our experience and expertise in power quality provides the most cost effective and reliable solutions to eliminate the occurrence of unplanned shutdowns, service interruptions, and downtime of your critical operating systems
Dimension Elektroniks Ltd offers the best in Power quality product sales, engineering design and analysis, Total installation and start-up, Project management, Equipment maintenance and repair services.
CORPORATE VALUES & FOCUS
- Quality- All our Products conform with international and KEBS standards and regulations
- Respect- We honour the rights and beliefs of our fellow associates, our customers, our manufacturers and our community. We treat others with the highest degree of dignity, equality and trust.
- Open Communication: All team members are encouraged to openly share their opinions and views
- Accountability- We take note that responsibility of our actions influences the lives of our customers and fellow workers.
- Collaboration-We collaborate within and outside the company to give/ deliver the best.
- Commitment-We are Committed to rolling great products, services and other initiatives that impact lives within and outside the organization.
- Efficiency- We strive to be efficient and effective in our approach to give best solution each time.
- Integrity-We act with honesty and integrity in all our dealings at all times without compromising the truth.
- Leadership- We have the courage to lead from front and shape the future.
- Teamwork- We support one another, work co-operatively and respect one another’s views, making our work environment fun and enjoyable.
- Professionalism- At all times we act with integrity, providing quality service, being reliable and
- Service Excellence- We strive to giving the best world class service and achieving excellence each passing day
- We have Zero tolerance on Corruption, Tribalism and Nepotism
To be the Africa’s leading provider of IT and Power solutions
To satisfy our clients need by offering comprehensive IT and Power solutions in Supply, Installation and Technical back up service. We will fulfil this mission by setting the highest standards in service, reliability, safety and cost containment in our industry.
OUR STRATEGY AND POLICIES
- Total Quality of products and services
- Tailored Solutions to specific customer needs
- Customer satisfaction and happiness
Customer care policy: Dimension Elektroniks Ltd recognizes that our customer's needs are as unique and varied as the individuals themselves. Business will be fair and completed in an appropriate time frame and our customers will be treated with honesty and integrity at all times.
Quality Management policy: It is our company policy to market only professional services of a quality that will merit and earn client satisfaction by performing all functions reliably and effectively.
Health & Safety policy; Dimension Elektroniks Ltd is accordingly committed to minimizing risk, eliminating hazards and promoting a safe and healthy working environment.
Employees professional integrity conduct policy; Dimension Elektroniks Ltd seeks to treat all its people with respect and fairness, allowing each individual to reach their full potential and provide a positive and supportive work environment.
Environmental policy; Dimension Elektroniks Ltd develops and markets products that are safe for their intended use, efficient in their use of energy, protective of the environment, and that can be reused, recycled or disposed off safely.
Customer Complains Management policy; Dimension Elektroniks Ltd ensures a consistent method of management, monitoring and reporting of Complaints, actions and outcomes to improve the quality of service delivery.